Privacy Policy
Updated on January 15, 2026
1. Data controller
Zinthomx S.A. de C.V., with registered address at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, ZIP 06500, Mexico City, Mexico, is responsible for the processing of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
2. Personal data we collect
We collect the following personal data: full name, email address, and the content of messages you send us through our contact form. We do not collect sensitive personal data such as specific financial information, biometric data, or medical information. Browsing data (IP address, browser type, pages visited) is collected automatically for statistical purposes.
3. Purposes of data processing
Your personal data will be used for the following primary purposes: responding to your inquiries and information requests; providing guidance on our financial education and social support services; following up on your case when necessary. Secondary purposes include: sending you relevant information about financial education programs; conducting internal statistics on the profile of inquiries received.
4. Legal basis for processing
The processing of your data is based on your express consent when submitting the contact form, as well as on Zinthomx’s legitimate interest in providing its services. You may revoke your consent at any time without affecting the lawfulness of processing prior to the revocation.
5. Data transfers
Zinthomx does not transfer your personal data to national or international third parties without your prior consent, except in cases provided for by the LFPDPPP and its Regulations, such as requirements from competent authorities that are properly founded and justified.
6. Security measures
We have implemented technical, administrative, and physical security measures to protect your personal data against damage, loss, alteration, destruction, unauthorized use, access, or processing. These measures include data encryption in transit, role-based access controls, and security protocols that are periodically updated.
7. ARCO rights
You have the right to Access your personal data, Rectify it when inaccurate, Cancel it when you consider it unnecessary for the described purposes, and Oppose its processing for specific purposes. To exercise your ARCO rights, you may send a request to contacto@zinthomx.com including your name, a clear description of the right you wish to exercise, and a means of contact. We will respond within a maximum of 20 business days.
8. Use of cookies and tracking technologies
Our website uses cookies and similar technologies to improve the browsing experience. For more information about the types of cookies we use and how to manage them, please refer to our Cookie Policy.
9. Changes to this privacy notice
We reserve the right to make changes or updates to this privacy notice to address legislative changes, internal policies, or new requirements. Changes will be available on this page, and in case of substantial changes, we will notify you through the contact information provided.
10. Data protection authority
If you believe your right to personal data protection has been violated, you may file a complaint with the National Institute for Transparency, Access to Information, and Personal Data Protection (INAI). For more information visit www.inai.org.mx.
11. Contact
For any questions or clarifications about this privacy notice, you may contact us at: Zinthomx S.A. de C.V., Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, ZIP 06500, Mexico City, Mexico. Email: contacto@zinthomx.com. Phone: +52 55 4172 8390.